Maalob · Account and privacy

Delete your Maalob account and data

This page applies to Maalob (Ma'alob), the safety check-in website and Android and iPhone apps from Opinr (by Rodab). You can delete your Maalob account online or request deletion by email. You do not need to install or reinstall the app.

Continue to delete my Maalob account Request deletion by email

Deletion is permanent. Your Maalob check-in routine and future reminders stop. Maalob will no longer monitor your routine or send new safety alerts for it. Tell your trusted contacts before deleting your account. Messages already sent cannot be recalled.

Delete your account on the Maalob website

Select Continue to delete my Maalob account above.
Sign in to the same Maalob account you use in the app. If you normally use Continue with Opinr, use that option. Opinr may open to verify your identity; return to Maalob to complete deletion.
Confirm your identity when asked. For a Maalob password account, enter your account password, not your check-in PIN.
Review the deletion warning and select Permanently delete Ma'alob account. Maalob removes the account and associated records from its active database when this confirmation succeeds and shows a confirmation page.

You can also reach the deletion control through Maalob's Profile & security settings on the website. In the app, open Settings and the account-management controls, then choose account deletion and follow the confirmation steps.

Uninstalling the app, signing out, disconnecting Opinr, or resetting your safety setup does not delete your account.

Cannot sign in, or prefer to request deletion?

Email admin@opinr.co with the subject Maalob account and data deletion request. This is the support address for Maalob, even though its email domain is Opinr.

Send the request from the email address registered to your Maalob account, if you can.
State: Please permanently delete my Maalob account and its associated personal data. Include the registered email address if it differs from the sender address.
If you cannot access that email address, say so. Support may ask you to verify account ownership before processing the request and will confirm completion or explain any retained records.

Never email your password, check-in PIN, verification codes, or identity documents unless a secure verification process has been agreed with support. You can also use Ma'alob password recovery for a password account.

What is deleted?

Your Maalob account, profile, and locally stored account credentials.
Your check-in history and associated location data, schedules, grace periods, blackout dates, PIN settings, and safety preferences.
Trusted contacts and invitations belonging to your account, and your Maalob alert and notification records.
Your Maalob subscription record, mobile-session records, push-device registrations, and biometric check-in grants.

Deletion does not remove other people's accounts or erase messages already delivered to their inboxes or devices.

Retained records and separate Opinr accounts

Limited records may be retained for security, legal obligations, dispute resolution, or consent auditing, as described in our Privacy Policy, including the Ma'alob supplemental notice. Those records are retained only as long as necessary for those purposes. Support can explain which retention requirements apply to your request.

You do not have to delete your Opinr account to delete Maalob. Deleting Maalob removes its account and associated safety data. Your separate Opinr account and other Opinr products are not deleted by this action. Using Opinr to verify your identity does not change which account is being deleted.